Mark began his career at Ocado at the start of the digital revolution, giving him a front row seat to the rise of eCommerce. As CTO at eCommera (later acquired by Dentsu), he led teams delivering ecommerce platforms for brands including Asda, House of Fraser, Jimmy Choo, Coty, Hamleys, Clarins, and Space NK, and scaled the London 2012 Olympic Games platform globally. As CIO at Wiggle, he guided the technology function through rapid digital growth, operational efficiency, and pioneering AI led customer personalisation. As CIO for Costa Coffee, he delivered a digital platform for loyalty, customer apps and preorder, a key enabler in the later sale to Coca Cola for $3.9bn. As CIO at Abcam, global life sciences, he delivered a transformation across ERP, data, and digital that enabled the company to scale rapidly, integrate acquisitions, and strengthen its position ahead of its $5bn sale to Danaher.

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Mark excels at leading high performing teams and aligning technology to ambitious growth strategies. With a track record of turning vision into execution, he combines strategic clarity with hands on delivery, guiding organisations from defining strategy through to delivering complex transformations that unlock real outcomes.

 

Having ridden the first wave of digital, Mark helped leading brands harness eCommerce to transform their businesses. He thrived on learning new technologies and translating them into customer and business value. Today, he brings that same energy and curiosity to AI, the next great wave of transformation, and is passionate about helping business leaders cut through the complexity to unlock their full potential.